Privacy Policy

At Bhavani Jewels Pvt. Ltd. ("Bhavani Jewellers", "we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make enquiries about our products.

Please read this policy carefully. If you have any questions, you can contact us at bhavanijewellers07@gmail.com.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and postal address when you fill out our contact form or make a purchase enquiry.
• Enquiry Details: Information you provide about your jewellery preferences, budget, and requirements.
• Usage Data: Information automatically collected when you visit our website, such as your IP address, browser type, pages visited, and time spent on the site.
• Communication Records: Records of correspondence if you contact us by phone or email.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support.
• To process and manage your jewellery orders and appointments.
• To send you information about our products, promotions, and events (with your consent).
• To improve our website, products, and services.
• To comply with legal obligations.
• To maintain the safety and security of our business and website.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party service providers who assist us in operating our website (e.g., hosting providers), subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of all or part of our assets, with prior notice to you.

4. Data Security

We implement reasonable technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

5. Cookies

Our website may use cookies — small data files stored on your device — to enhance your browsing experience, analyse website traffic, and understand where our visitors are coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policy of every website you visit.

7. Children's Privacy

Our website is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal obligations.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at bhavanijewellers07@gmail.com or call us at +91 98256 31632.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Business: Bhavani Jewels Pvt. Ltd.
• Address: Surendranagar, Gujarat – 363001, India
• Phone: +91 98256 31632
• Email: bhavanijewellers07@gmail.com